Job Description

Hughes Media – Remote (Quarterly travel to Atlanta, GA)

Compensation: $95,000–$135,000 total (base + bonus)

Job Type: Full-time | Experience: Senior-level

Start Date: January 2026

About Hughes Media

Hughes Media is a 25+ year digital marketing agency specializing in SEO, PPC, web development, social media, and analytics. We’re a remote‑first team of 10–20 professionals supporting 20–30 active clients. We pride ourselves on measurable results, accountability, and long‑term client partnerships.

Job Summary

We’re hiring a Director of Operations to lead all operational aspects of the agency and ensure excellence across departments. Reporting to the CEO, you’ll optimize workflows, manage department leads, and guarantee consistent, high‑quality delivery for every client. This VP‑level role is ideal for an experienced digital operations leader ready to own operations in a growing boutique agency.

Key Responsibilities

• Lead and manage production teams: SEO, PPC, content, social, web development, and account management.
• Improve team efficiency, utilization, and profitability.
• Oversee project timelines, capacity planning, and workload distribution.
• Support account managers and handle high‑level client escalations.
• Partner with the CEO on quarterly planning, staffing, and agency growth initiatives.
• Implement and refine project management systems, SOPs, and performance metrics.
• Champion adoption of AI marketing tools and processes to scale service delivery.

Qualifications

• 10+ years in agency or digital marketing operations leadership.
• Strong understanding of digital channels (SEO, PPC, analytics, web, social).
• Proven record managing cross‑functional teams and improving operational efficiency.
• Excellent leadership, communication, and time‑management skills.
• Experience implementing PM systems and workflow tools (capacity planning, resourcing, reporting).
• Strategic mindset with hands‑on operational execution.
• Comfortable with remote work and quarterly travel to Atlanta, GA.
• Health insurance and paid time off.
• Competitive benefits and professional development opportunities.

Benefits

• 401(k) matching
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

How to Apply

Apply directly through Indeed or email your resume and cover letter to HR@hughesmedia.us.

Subject line: Operations Director – Hughes Media

When applying, please include a concise answer to the application question below (200–300 words). This helps us assess fit quickly.

Application Question (required)

Describe a specific initiative you led that improved agency efficiency or profitability. Include: the problem you faced, the tools/processes you implemented, measurable results (KPIs), the cross‑functional teams involved, and how you scaled or institutionalized the change.

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